
Readings shared after each visit
After every visit you get a short written summary of what was found, what was done and what happens next. Move over the photo for an illustrative thermal view.
When a pipe bursts at 2 a.m. or a sewage backup floods your basement, our water damage restoration Philadelphia PA crew responds with extraction units, commercial dehumidifiers, and air movers. We serve every neighborhood from Fishtown to University City, and we bill your insurance directly. Call 215-281-3000.
Staining worth a closer lookSoft drywall near the baseLifted flooring at the seam

We start by mapping moisture with meters and a thermal camera. Then we extract standing water and set drying equipment based on the materials. Each visit we log readings and adjust until the structure hits dry standard.
Water Damage Restoration Philly has handled water damage restoration Philadelphia PA since 2015. We pull standing water out of basements in Port Richmond, dry out hardwood floors in Rittenhouse Square, and tear out moldy drywall in Mayfair. Our crews carry water extraction units, commercial dehumidifiers, and moisture meters on every truck, so we start drying the same day we arrive.
What separates us from a franchise is simple: we know Philadelphia buildings. A 1920s rowhouse in Fishtown has different plumbing and subfloor construction than a new condo in Northern Liberties. We carry IICRC WRT and ASD certifications, hold a Pennsylvania Home Improvement Contractor license, and pull Philadelphia L&I permits when structural repairs are needed. That local knowledge means fewer surprises and faster drying.
From a burst pipe in Center City to a sump pump failure in Northeast Philadelphia, we handle the full scope of water damage restoration.
Full-scope restoration from extraction through final drying verification.
Standing water gone in hours, not days. Our water extraction units pull hundreds of gallons from basements, crawl spaces, and commercial floors.
Floodwater carries silt, sewage, and bacteria. We extract, dispose of contaminated materials, apply antimicrobial solution, and dry the structure.
Philadelphia rowhouse basements flood fast. We use wet/dry vacuums and submersible pumps to clear standing water, then set commercial dehumidifiers and air movers to dry block walls and concrete floors.
Category 3 water requires full PPE, containment with plastic sheeting, and disposal of affected drywall and insulation.
Nor'easters and summer storms drive water through roof leaks and failed sump pumps. We tarp, extract, dry, and repair. We work directly with your insurance adjuster to document storm-related damage.
We ask what happened, whether the water is stopped, and how much you can see.
Request ServiceWe're not a national call center. We're a Philadelphia company with crews who know these neighborhoods, these building types, and these insurance adjusters. Here's what that means when your basement is underwater.

After every visit you get a short written summary of what was found, what was done and what happens next. Move over the photo for an illustrative thermal view.
We photograph wet materials, equipment placement and progress so you can see exactly what changed.
Hardwood, drywall and concrete each dry differently, so we position air movers and dehumidifiers to match.
Call and describe what happened. We ask questions, explain the next step, and schedule a visit.
215-281-3000We separate what can be saved from what has to go, and explain the call before anything is removed.
Every water loss is different, so we estimate after we see the space, the materials and how far the water traveled.
We inspect, map moisture, and write a scope. You get the plan before any work begins.
Request pricingHow much space is affected?
A single room usually means limited extraction and a small equipment setup.
What kind of water is it?
Clean water from a supply line usually means drying only, with fewer material removals.
What got wet?
Hard, non-porous surfaces dry quickly with air movers and dehumidifiers.
We follow the same proven sequence on every job, whether it's a burst pipe in a Rittenhouse condo or a sewage backup in a Port Richmond rowhouse. Here's what happens from the first call to the final walkthrough.

You call 215-281-3000 and speak to a real person, not a call center. We ask what happened, how much water you see, and whether the source is stopped. A crew dispatches immediately with extraction equipment.

We walk the space with moisture meters and a thermal imaging camera to find every wet area, including hidden moisture behind walls and under floors. You get a written scope and price before we start work.

We pull standing water with extraction units, remove contaminated materials, and set up containment with plastic sheeting if needed. Sewage backups get full antimicrobial treatment before drying begins.

We place commercial dehumidifiers and air movers based on the materials and square footage. A technician returns daily to log moisture readings with a hygrometer and adjust equipment until everything hits dry standard.

Once the structure is dry, we repair drywall, flooring, and trim. We do a final moisture check, walk you through the completed work, and hand over documentation for your records and insurance claim.
Philadelphia's aging housing stock and freeze-thaw winters create predictable water problems. Here are the calls we get most often and how we handle them.
We shut off the main, extract standing water from the basement or first floor, and set drying equipment. We check for hidden moisture in the walls and subfloor with a thermal imaging camera so mold doesn't start behind the drywall.
Basement Water ExtractionCategory 3 water requires containment and disposal of affected materials. We extract, remove saturated drywall and insulation, treat everything with antimicrobial solution, and dry the space. We document the loss for your insurance claim.
Basement Water ExtractionWe extract the water, dry the block walls and concrete floor with commercial dehumidifiers, and check the pump and pit. If the pump is dead, we can install a replacement and a battery backup before the next storm hits.
Basement Water ExtractionWe tarp the roof to stop the water, extract any standing water, and remove saturated ceiling drywall and insulation. After drying the joists, we repair the ceiling and coordinate permanent roof repairs with a licensed roofer.
Roof Leak Water Damage RepairThat smell is mold. We run moisture meters and boroscopes to find the hidden moisture, contain the affected area, remove moldy materials, HEPA vacuum, and treat surfaces. We clear the air with ozone generators if needed.
Mold RemediationA pipe burst above our kitchen on a Sunday morning. The crew was here in about an hour, pulled the water out, and set up dryers. They worked with our insurance adjuster and we didn't pay anything out of pocket beyond the deductible. The ceiling looks brand new.
Sewage backed up into our basement after a storm. They contained the area, removed the ruined drywall, and treated everything. It took four days to dry completely and they checked the readings every single day. I appreciated the daily updates.
Our sump pump died during a nor'easter and the basement had six inches of water. They extracted it, dried the space, and installed a new pump with a battery backup before the next storm. Solid work, fair price.
The musty smell in our living room turned out to be mold behind the drywall from a slow leak. They found it with a camera, removed the moldy section, and treated the area. It took a little longer than I expected but they got it right.
A water heater failed in our rental unit and flooded two floors. They handled the extraction and drying, packed out the tenant's belongings, and stored everything until the repairs were done. Made a stressful situation a lot easier.
Roof leak after a storm soaked our ceiling. They tarped the roof, dried everything out, and repaired the drywall. The ceiling looks perfect and they gave us all the moisture readings for our records. Would call them again.
We cover every Philadelphia neighborhood from the Delaware River to the city line.
View all service areas
Outside these areas? Get in touch and ask about your location.
Here are the questions we hear most from Philadelphia homeowners and property managers after a leak, flood, or backup.
Describe what you are seeing and we will point you to the right next step.
215-281-3000Most small extraction jobs in Philadelphia run $350 to $750. Full structural drying with commercial dehumidifiers and daily monitoring typically costs $1,800 to $4,500. If repairs are needed after drying, expect $5,000 to $15,000. We give you a written scope and price before we start, and we bill your insurance directly.
The best water damage company in Philadelphia is one with IICRC-certified technicians, local crews who know rowhouse construction, and direct insurance billing. We hold IICRC WRT and ASD certifications, carry a Pennsylvania HIC license, and have worked in every Philadelphia neighborhood since 2015. Call us at 215-281-3000.
Shut off the water source if you can, then call 215-281-3000. Don't run a shop vac in standing water near outlets, and don't try to dry the space with box fans. Move furniture and valuables off wet carpet if it's safe. We'll be there within 60 to 90 minutes to extract and start drying.
Yes. We answer the phone around the clock, including nights, weekends, and holidays. Burst pipes and sewage backups don't wait for business hours, and neither do we. Call 215-281-3000 and a crew dispatches immediately with extraction equipment and drying gear.
Look for IICRC certification, a Pennsylvania HIC license, and direct insurance billing. Ask whether they use moisture meters and thermal imaging cameras to find hidden water, and whether they monitor drying daily. If a company gives you a price over the phone without seeing the damage, keep looking. We inspect first, then quote.
Standing water spreads fast and mold starts in 24 to 48 hours. Call 215-281-3000 now and we'll dispatch a crew with extraction equipment and drying gear. We bill your insurance directly.
Call 215-281-3000 any time, day or night. We answer live, ask what happened, and dispatch a crew. If you prefer email, send photos and your address to info@waterdamagerestorationphilly.com and we'll respond within the hour. Most Philadelphia calls get a technician on-site within 60 to 90 minutes.